Privacy Policy
At Aveline Hart, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our website and services, you agree to the terms of this policy.
1. Information We Collect
We collect personal information to provide and improve our services. The information we collect falls into the following categories:
Personal Information You Provide
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and other financial information necessary to process your purchases. (We do not store this information; it is processed through secure third-party payment providers.)
- Account Information: If you create an account with us, we collect your username and password.
Automatically Collected Information
- Usage Data: Information about your interactions with our website, such as browsing history, page visits, and clicks.
- Device and Technical Information: Details about the device you use to access our website, such as IP address, browser type, and operating system.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, including remembering your preferences and understanding how you use our website. You can control cookie settings through your browser.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing and Fulfillment: To process your purchases, handle returns, and provide customer support.
- Communication: To send you updates on orders, respond to inquiries, and notify you of important changes.
- Marketing: With your consent, to inform you of promotions, special offers, and new products that may interest you. You may opt out at any time.
- Improving Our Services: To understand how customers use our website, enhance user experience, and conduct data analysis.
- Legal Compliance: To comply with applicable laws, regulations, and requests from authorities.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist us in operating our website, conducting business, and servicing you, such as payment processors, shipping companies, and marketing agencies.
- Legal Requirements: When required by law, regulation, or legal process, such as in response to a subpoena or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement a variety of security measures to protect your personal information, including encryption and access restrictions. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Withdrawal of Consent: Withdraw your consent to processing, where consent was previously provided.
To exercise these rights, please contact us using the information below.
6. Retention of Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and your continued use of our website constitutes acceptance of any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
Email: avelinehartshop@gmail.com
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.